:root{--ink:#18342e;--forest:#173f35;--forest2:#205347;--cream:#f3f0e7;--paper:#fbfaf5;--line:#deddd4;--gold:#c79b52;--coral:#d9765c;--muted:#71807b;--shadow:0 18px 50px rgba(24,52,46,.10);font-family:Inter,"PingFang SC","Microsoft YaHei",sans-serif;color:var(--ink);background:var(--cream)}
*{box-sizing:border-box}body{margin:0;min-height:100vh;background:var(--cream)}button,input,select,textarea{font:inherit}button,a{color:inherit}.hidden{display:none!important}.eyebrow{margin:0 0 8px;font-size:11px;font-weight:800;letter-spacing:.16em;text-transform:uppercase;color:var(--gold)}.muted{color:var(--muted);line-height:1.7}.btn{border:0;border-radius:10px;padding:11px 17px;font-weight:700;cursor:pointer;text-decoration:none;display:inline-flex;align-items:center;justify-content:center;gap:8px;transition:.2s}.btn:hover{transform:translateY(-1px)}.btn.primary{background:var(--forest);color:white;box-shadow:0 6px 16px #173f3530}.btn.ghost{background:transparent;border:1px solid var(--line)}.btn.subtle{background:#eef0e9;color:var(--forest)}.btn.wide{width:100%;justify-content:space-between;padding:14px 18px}.text-btn{border:0;background:none;color:var(--forest);font-weight:700;cursor:pointer}.icon-btn{border:0;background:transparent;font-size:20px;cursor:pointer}.toast{position:fixed;right:24px;top:24px;background:var(--ink);color:#fff;padding:13px 18px;border-radius:12px;box-shadow:var(--shadow);opacity:0;transform:translateY(-10px);pointer-events:none;transition:.25s;z-index:100}.toast.show{opacity:1;transform:none}.toast.error{background:#8f3d34}
.login-shell{min-height:100vh;display:grid;grid-template-columns:1.15fr .85fr;background:var(--paper)}.login-brand{background:var(--forest);color:white;padding:9vw;display:flex;flex-direction:column;justify-content:center;position:relative;overflow:hidden}.login-brand:after{content:"";position:absolute;width:480px;height:480px;border:1px solid #ffffff18;border-radius:50%;right:-200px;bottom:-180px;box-shadow:0 0 0 80px #ffffff08,0 0 0 160px #ffffff05}.brand-mark{width:40px;height:40px;border-radius:10px;background:var(--gold);color:#fff;display:grid;place-items:center;font-family:serif;font-size:23px;font-weight:bold;flex:none}.brand-mark.large{width:58px;height:58px;font-size:32px;margin-bottom:42px}.login-brand h1{font-family:"Songti SC",serif;font-size:clamp(38px,4.5vw,68px);font-weight:500;line-height:1.18;margin:8px 0 24px;letter-spacing:-.04em}.login-brand>p:not(.eyebrow){max-width:500px;color:#cfdbd7;line-height:1.8}.login-points{display:flex;gap:10px;margin-top:30px}.login-points span{border:1px solid #ffffff32;border-radius:999px;padding:7px 13px;font-size:13px}.login-card{width:min(420px,80%);margin:auto}.login-card h2{font-size:28px;margin:6px 0}.login-card label,.form label{display:flex;flex-direction:column;gap:8px;font-size:13px;font-weight:700;margin-top:22px}.login-card input,.form input,.form select,.form textarea,.modal-form input,.modal-form select,.modal-form textarea{border:1px solid var(--line);border-radius:9px;background:white;color:var(--ink);padding:12px;outline:none;transition:.2s;width:100%}.login-card input:focus,.modal-form input:focus,.modal-form select:focus,.modal-form textarea:focus{border-color:var(--forest);box-shadow:0 0 0 3px #173f3512}.login-card .check{flex-direction:row;align-items:center;font-weight:500;margin:16px 0}.login-card .check input{width:auto}.form-error{color:#b34f42;min-height:22px;font-size:13px}
.app-shell{display:grid;grid-template-columns:250px 1fr;min-height:100vh}.sidebar{position:fixed;inset:0 auto 0 0;width:250px;background:var(--forest);color:white;padding:30px 18px;display:flex;flex-direction:column;z-index:20}.brand{display:flex;align-items:center;gap:12px;padding:0 10px 35px}.brand strong{display:block}.brand small,.user-row small{display:block;color:#9fb4ad;font-size:11px;margin-top:3px}.sidebar nav{display:flex;flex-direction:column;gap:5px}.nav-item{display:flex;align-items:center;gap:13px;border:0;background:transparent;color:#b7c8c2;padding:13px 14px;border-radius:10px;text-align:left;cursor:pointer}.nav-item span{font-size:18px}.nav-item.active,.nav-item:hover{background:#ffffff13;color:white}.sidebar-tip{margin-top:auto;border:1px solid #ffffff18;border-radius:12px;padding:15px;font-size:12px;background:#ffffff08}.sidebar-tip strong{margin-left:6px}.sidebar-tip p{color:#aec1ba;line-height:1.5;margin-bottom:0}.pulse{display:inline-block;width:8px;height:8px;border-radius:50%;background:#82cf9f;box-shadow:0 0 0 5px #82cf9f20}.user-row{border:0;border-top:1px solid #ffffff18;background:none;color:white;display:flex;align-items:center;gap:10px;margin-top:18px;padding:18px 6px 0;text-align:left;cursor:pointer}.user-row>b{margin-left:auto}.avatar{width:34px;height:34px;display:grid;place-items:center;background:#ffffff16;border-radius:50%}
main{grid-column:2;padding:0 3.5vw 70px;min-width:0}.topbar{height:136px;display:flex;align-items:center;justify-content:space-between;gap:20px}.topbar h1{font-family:"Songti SC",serif;font-size:clamp(24px,3vw,40px);font-weight:500;margin:0}.top-actions{display:flex;gap:10px}.menu-btn{display:none}.view{display:none}.view.active{display:block}.metric-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:14px}.metric-card{background:var(--paper);border:1px solid #e7e4da;border-radius:14px;padding:20px;position:relative;overflow:hidden}.metric-card:after{content:"";position:absolute;width:70px;height:70px;border:1px solid #173f3510;border-radius:50%;right:-22px;top:-18px}.metric-card small{color:var(--muted);font-weight:600}.metric-card strong{display:block;font-family:Georgia,serif;font-size:34px;margin:11px 0 5px}.metric-card em{font-style:normal;font-size:12px;color:var(--muted)}.metric-card.alert strong{color:var(--coral)}.dashboard-grid{display:grid;grid-template-columns:repeat(12,1fr);gap:14px}.span-7{grid-column:span 7}.span-5{grid-column:span 5}.span-12{grid-column:span 12}.panel{background:var(--paper);border:1px solid #e7e4da;border-radius:14px;padding:23px}.panel-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:19px}.panel h2{font-family:"Songti SC",serif;font-size:23px;font-weight:600;margin:0}.stack-list{display:flex;flex-direction:column}.reminder-row{display:grid;grid-template-columns:52px 1fr auto;align-items:center;gap:13px;padding:13px 0;border-top:1px solid var(--line)}.reminder-row:first-child{border-top:0}.date-box{text-align:center;border-right:1px solid var(--line);padding-right:12px}.date-box strong{font-family:Georgia,serif;font-size:22px;display:block}.date-box small{color:var(--muted)}.reminder-row h3{font-size:14px;margin:0 0 5px}.reminder-row p{font-size:12px;color:var(--muted);margin:0}.kind-pill{font-size:11px;border-radius:999px;padding:5px 9px;background:#edece5;white-space:nowrap}.kind-pill.宴请,.kind-pill.礼赠{color:#9b5b39;background:#f8e9dd}.kind-pill.拜访{color:#285d48;background:#deeee6}.overdue-text{color:var(--coral)!important}.empty{padding:30px;text-align:center;color:var(--muted);border:1px dashed var(--line);border-radius:10px}.dark-panel{background:var(--forest);color:white;border-color:var(--forest)}.dark-panel .eyebrow{color:#e0b970}.neglected-item{display:flex;align-items:center;gap:12px;padding:12px 0;border-top:1px solid #ffffff16;cursor:pointer}.neglected-item:first-child{border-top:0}.tier{width:28px;height:28px;border-radius:8px;display:inline-grid;place-items:center;color:white;font-weight:800;font-size:12px;flex:none}.tier.A{background:#b46c4b}.tier.B{background:#b38c45}.tier.C{background:#4e8272}.tier.D{background:#70817d}.neglected-item div{flex:1}.neglected-item strong{font-size:14px}.neglected-item small{display:block;color:#a8bdb6;margin-top:4px}.neglected-item>span{color:#efb49f;font-size:12px}.timeline.horizontal{display:grid;grid-template-columns:repeat(4,1fr);gap:18px}.moment{border-left:2px solid var(--gold);padding-left:13px;min-width:0}.moment time{font-size:11px;color:var(--muted)}.moment h3{font-size:14px;margin:8px 0 4px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.moment p{font-size:12px;color:var(--muted);margin:0;line-height:1.5}
.toolbar{display:flex;align-items:center;gap:12px;margin-bottom:18px}.search{display:flex;align-items:center;background:var(--paper);border:1px solid var(--line);border-radius:10px;padding:0 12px;flex:1;max-width:480px}.search input{border:0;background:transparent;padding:12px;width:100%;outline:0}.segmented{display:flex;background:#e6e5dd;border-radius:10px;padding:3px}.segmented button{border:0;background:transparent;border-radius:8px;padding:9px 13px;color:var(--muted);cursor:pointer;white-space:nowrap}.segmented button.active{background:var(--paper);color:var(--ink);box-shadow:0 2px 8px #173f3510;font-weight:700}.toolbar>.btn:last-child{margin-left:auto}.tier-legend{display:flex;gap:18px;margin:0 0 16px;color:var(--muted);font-size:12px}.tier-legend .tier{width:22px;height:22px;border-radius:6px;margin-right:5px}.customer-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.customer-card{background:var(--paper);border:1px solid #e4e2d8;border-radius:14px;padding:19px;cursor:pointer;transition:.2s;position:relative}.customer-card:hover{transform:translateY(-3px);box-shadow:var(--shadow);border-color:#c9c7bb}.customer-card .card-head{display:flex;align-items:center;gap:11px}.customer-card h3{font-size:16px;margin:0}.customer-card .card-head small{display:block;color:var(--muted);margin-top:4px}.customer-card .status{margin-left:auto;font-size:11px;color:#3a725f;background:#e3f0e9;padding:5px 8px;border-radius:99px}.contact-block{background:#f1f0e9;border-radius:10px;padding:12px;margin:16px 0;display:flex;justify-content:space-between;gap:10px}.contact-block strong{font-size:13px}.contact-block p{margin:4px 0 0;color:var(--muted);font-size:11px}.contact-block a{text-decoration:none;font-size:12px;align-self:center}.card-meta{display:grid;grid-template-columns:1fr 1fr;font-size:11px;color:var(--muted);gap:8px}.card-meta strong{display:block;color:var(--ink);margin-top:4px;font-size:12px}.risk{color:var(--coral)!important}.schedule-layout{display:grid;grid-template-columns:2fr 1fr;gap:14px}.schedule-item{display:grid;grid-template-columns:78px 1fr auto;gap:18px;align-items:center;padding:18px 0;border-top:1px solid var(--line)}.schedule-item:first-child{border-top:0}.schedule-date{font-family:Georgia,serif;font-size:20px}.schedule-date small{display:block;font-family:inherit;font-size:11px;color:var(--muted);margin-top:4px}.schedule-item h3{font-size:15px;margin:0 0 7px}.schedule-item p{font-size:12px;color:var(--muted);margin:0}.schedule-actions{display:flex;gap:6px}.schedule-actions button{border:0;border-radius:8px;padding:7px 9px;cursor:pointer}.done{text-decoration:line-through;opacity:.55}.guide{background:#e6eadf}.guide>p+ h2{margin-bottom:28px}.guide-step{display:flex;gap:15px;border-top:1px solid #cdd3c6;padding:20px 0}.guide-step>b{font-family:Georgia,serif;color:var(--gold);font-size:22px}.guide-step strong{font-size:14px}.guide-step p{font-size:12px;line-height:1.6;color:var(--muted);margin:6px 0}.settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.settings-grid>.panel{min-height:260px}.status-box{border:1px solid var(--line);border-radius:10px;padding:13px;margin:18px 0;font-size:13px;line-height:1.7}.status-dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:#b3b5ae;margin-right:8px}.status-dot.on{background:#4d9c70}.form.compact label{margin-top:13px}.form.compact .btn{margin-top:15px}.button-row{display:flex;gap:10px;margin-top:25px;flex-wrap:wrap}.install-steps{padding-left:20px;line-height:2;color:var(--muted);font-size:13px}
dialog{border:0;border-radius:16px;padding:0;background:var(--paper);color:var(--ink);box-shadow:0 24px 80px #102f2970;width:min(760px,94vw);max-height:92vh}dialog::backdrop{background:#102c2680;backdrop-filter:blur(3px)}.modal-form{padding:26px}.modal-form.small{max-width:620px}.modal-head{display:flex;justify-content:space-between;align-items:start;border-bottom:1px solid var(--line);padding-bottom:17px}.modal-head h2{font-family:"Songti SC",serif;margin:0;font-size:25px}.close{border:0;background:transparent;cursor:pointer}.modal-head .close{font-size:28px;color:var(--muted)}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:15px;margin-top:20px}.form-grid label{display:flex;flex-direction:column;gap:7px;font-size:12px;font-weight:700}.form-grid .span-2{grid-column:span 2}.form-grid textarea{min-height:75px;resize:vertical}.modal-actions{display:flex;justify-content:flex-end;gap:10px;border-top:1px solid var(--line);margin-top:22px;padding-top:18px}.detail-content{padding:27px}.detail-hero{display:flex;align-items:center;gap:14px;padding-bottom:20px;border-bottom:1px solid var(--line)}.detail-hero h2{font-family:"Songti SC",serif;font-size:28px;margin:0}.detail-hero p{margin:5px 0 0;color:var(--muted);font-size:13px}.detail-hero .close{margin-left:auto;font-size:28px}.detail-actions{display:flex;gap:8px;padding:15px 0}.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.info-box{background:#efeee7;border-radius:10px;padding:14px}.info-box small{display:block;color:var(--muted);margin-bottom:5px}.detail-section{margin-top:22px}.detail-section h3{font-size:15px}.timeline-entry{border-left:2px solid var(--gold);padding:0 0 17px 15px}.timeline-entry h4{margin:0 0 5px;font-size:14px}.timeline-entry p{color:var(--muted);font-size:12px;line-height:1.6;margin:0}.mobile-nav{display:none}
@media(max-width:1100px){.customer-grid{grid-template-columns:1fr 1fr}.timeline.horizontal{grid-template-columns:1fr 1fr}.metric-grid{grid-template-columns:1fr 1fr}}
@media(max-width:760px){body{padding-bottom:70px}.login-shell{grid-template-columns:1fr}.login-brand{display:none}.login-card{width:min(420px,88%);padding-top:15vh}.app-shell{display:block}.sidebar{display:none}.sidebar.open{display:flex;width:min(290px,85vw);box-shadow:30px 0 80px #0005}main{padding:0 14px 30px}.topbar{height:105px}.topbar h1{font-size:23px}.topbar .eyebrow{display:none}.menu-btn{display:block}.top-actions .quick-add,.top-actions #installBtn{display:none!important}.metric-grid{grid-template-columns:1fr 1fr;gap:9px}.metric-card{padding:15px}.metric-card strong{font-size:27px}.dashboard-grid{display:block}.panel{padding:18px;margin-bottom:10px}.span-7,.span-5,.span-12{margin-bottom:10px}.timeline.horizontal{grid-template-columns:1fr 1fr}.toolbar{flex-wrap:wrap}.search{max-width:none;width:100%;flex-basis:100%}.segmented{overflow:auto;max-width:100%}.toolbar>.btn:last-child{margin-left:0}.tier-legend{overflow:auto;white-space:nowrap;padding-bottom:5px}.customer-grid{grid-template-columns:1fr}.schedule-layout,.settings-grid{grid-template-columns:1fr}.schedule-item{grid-template-columns:64px 1fr}.schedule-actions{grid-column:2}.form-grid{grid-template-columns:1fr}.form-grid .span-2{grid-column:span 1}.modal-form{padding:20px}dialog{max-height:86vh}.mobile-nav{position:fixed;display:flex;justify-content:space-around;align-items:center;inset:auto 0 0;background:var(--paper);border-top:1px solid var(--line);padding:7px 8px calc(7px + env(safe-area-inset-bottom));z-index:15}.mobile-nav button{border:0;background:transparent;color:var(--muted);font-size:19px;display:flex;flex-direction:column;align-items:center;gap:2px;min-width:52px}.mobile-nav button span{font-size:10px}.mobile-nav button.active{color:var(--forest)}.mobile-nav .mobile-add{width:44px;height:44px;min-width:44px;border-radius:50%;background:var(--forest);color:white;font-size:25px;margin-top:-23px;box-shadow:0 5px 16px #173f3540}.detail-grid{grid-template-columns:1fr}.toast{left:14px;right:14px;top:14px;text-align:center}}

.settings-wide{grid-column:span 2;min-height:auto!important}.dictionary-layout{display:grid;grid-template-columns:230px 1fr;gap:18px;margin-top:22px}.field-label{display:block;font-size:12px;font-weight:800;margin-bottom:8px}.admin-select{width:100%;padding:12px;border:1px solid var(--line);border-radius:9px;background:white;color:var(--ink)}.group-help{font-size:12px;color:var(--muted);line-height:1.6;margin-top:12px}.option-table{border:1px solid var(--line);border-radius:11px;overflow:hidden}.option-row{display:grid;grid-template-columns:minmax(150px,1.4fr) minmax(90px,1fr) 100px 110px;align-items:center;gap:10px;padding:11px 13px;border-top:1px solid var(--line);font-size:12px}.option-row:first-child{border-top:0}.option-row.option-head{background:#efeee7;color:var(--muted);font-weight:800}.option-row>span:first-child{display:flex;align-items:center;gap:8px;min-width:0}.option-row small{color:var(--muted)}.option-row code{overflow:hidden;text-overflow:ellipsis}.option-color{width:18px;height:18px;border-radius:6px;border:1px solid #0001;flex:none}.option-actions{display:flex;gap:5px;justify-content:flex-end}.option-actions button{border:0;background:#ebece5;border-radius:7px;padding:6px 8px;cursor:pointer}.option-actions button:last-child{color:#aa4d42}.option-row.inactive{opacity:.48}
@media(max-width:760px){.settings-wide{grid-column:span 1}.dictionary-layout{grid-template-columns:1fr}.option-row{grid-template-columns:1fr 72px 90px}.option-row>*:nth-child(2){display:none}}
.care-rule-table{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-top:20px}.care-rule-card{border:1px solid var(--line);border-radius:12px;padding:15px;background:#fff;position:relative}.care-rule-card.inactive{opacity:.5}.care-rule-card h3{font-size:15px;margin:0 0 8px}.care-rule-card p{font-size:12px;color:var(--muted);line-height:1.65;margin:5px 0}.care-rule-card .rule-date{font-family:Georgia,serif;color:var(--forest);font-size:18px}.care-rule-actions{display:flex;gap:7px;margin-top:13px}.care-rule-actions button{border:0;background:#ebece5;border-radius:7px;padding:7px 10px;cursor:pointer}.care-rule-actions button:last-child{color:#aa4d42}.choice-grid{display:flex;gap:8px;flex-wrap:wrap}.choice-grid label{display:flex;flex-direction:row;align-items:center;gap:5px;margin:0;background:#efeee7;border-radius:8px;padding:8px 10px}.choice-grid input,.form-grid .check input{width:auto}.form-grid small{font-weight:400;line-height:1.5}
@media(max-width:900px){.care-rule-table{grid-template-columns:1fr 1fr}}@media(max-width:760px){.care-rule-table{grid-template-columns:1fr}.care-rule-card{padding:13px}}
.calendar-tag{position:absolute;right:13px;top:13px;border-radius:999px;padding:4px 8px;font-size:10px;font-weight:800}.calendar-tag.solar{background:#e3efe9;color:#285d48}.calendar-tag.lunar{background:#f5e7d7;color:#9b5b39}.care-rule-card .dual-next{background:#f5f3ec;border-radius:9px;padding:9px 10px;margin:10px 0}.care-rule-card .dual-next b{color:var(--ink)}.calendar-preview{grid-column:span 1;border:1px solid var(--line);background:#f4f2ea;border-radius:10px;padding:11px 13px;display:flex;flex-direction:column;gap:4px;justify-content:center;font-size:12px}.calendar-preview b{color:var(--forest)}.calendar-preview span{color:var(--muted)}.dual-calendar-hint{display:block;color:var(--muted);font-weight:400!important;line-height:1.45}.dual-calendar-hint.ready{color:#39705e}.dual-calendar-hint.error{color:#aa4d42}
@media(max-width:760px){.calendar-preview{grid-column:span 1}}

.ai-entry{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:18px;border-top:3px solid var(--gold)}.ai-entry h2{font-size:23px}.ai-entry .btn{flex-shrink:0}#aiInput{width:100%;padding:12px;border:1px solid var(--line);border-radius:10px;font:inherit;resize:vertical}.ai-review{border-top:1px solid var(--line);padding-top:12px}.ai-review p{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.7}.ai-review li{margin:10px 0;line-height:1.7}.ai-review small{display:block}.ai-review h3{margin-top:24px}.btn:disabled{opacity:.5;cursor:wait}@media(max-width:760px){.ai-entry{align-items:stretch;flex-direction:column}.ai-entry .btn{width:100%}#aiDialog{width:96vw}}

.project-chat{max-height:45vh;overflow:auto;margin:16px 0}.project-bubble{padding:14px;margin:12px 0;border-radius:12px;background:#eeece4;overflow-wrap:anywhere}.project-bubble p,.project-text{white-space:pre-wrap;line-height:1.7}.project-bubble small{color:var(--muted)}.ai-bubble{background:#e6f0e9}.project-chat h4{margin-bottom:6px}#projectProgress .btn,#projectChatForm .btn,#projectForm .btn{margin:18px 0;min-height:48px}#projectDialog{width:min(900px,96vw)}#projectDialog summary{margin-top:20px;cursor:pointer}

.project-contact{padding:18px;border:1px solid var(--line,#ddd);border-radius:12px;margin:16px 0}.contact-actions{display:flex;flex-wrap:wrap;gap:8px}.contact-actions .btn{min-height:44px}.project-contact button:disabled{opacity:.55;cursor:not-allowed}.project-contact textarea{width:100%;box-sizing:border-box}

.customer-search-results{max-height:260px;overflow:auto}.customer-search-result{display:block;width:100%;text-align:left;padding:12px;border:1px solid #ddd;background:transparent;border-radius:8px;margin:5px 0;cursor:pointer;color:inherit}.customer-search-result small{display:block;margin-top:5px}.customer-search-result:focus,.customer-search-result:hover{background:#e9f3ee}#quickCustomer[hidden]{display:none}#quickCustomer{border:1px solid #ddd;border-radius:8px;padding:14px}